Pay your bill electronically or in cash at your convenience

Complaints

To ensure the best service is provided, we are available to receive your complaints and suggestion at (065504142) or (065504141) during our working hours (24 hours a day, and 7 days a week) to ensure that you can get your issue resolved within 30 days maximum.
If a response is found unsatisfactory, customers can report it to the courts or the Central Bank of Jordan via the following communication channels:
- Tel: +962 6 4630301 - Email: fcp@cbj.gov.jo - Fax: +962 6 4638889 - P.O. Box (37) Amman-11118-Jordan