Terms and Conditions

Terms & Conditions:  

By accessing or using this product in any way, you agree to and are bound by, the terms and conditions set forth in this document and to any changes that eFAWATEERcom may publish at a later date (collectively, the "Terms of Use"). Product refers to any product developed and /or managed by MadfooatCom. We will announce any such changes on the homepage of our website, and within our Product, a few days before they go into effect. If you do not agree to all of the terms and conditions contained in the Terms of Use, do not access or use this Product.

eFAWATEERcom may change these Terms of Use and other guidelines and rules posted on the Product from time to time. Your continued access or use of the Product constitutes your acceptance of such changes. Your access and use of the Product will be subject to the current version of the Terms of Use, rules, and guidelines posted on the Product at the time of such use. If you breach any of the Terms of Use, your license to access or use this Product shall automatically terminate.

Return/Refund Policy:  

Both the Client and we have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds or returns shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway.

Errors or questions about the Service can be directed to eFAWATEERcom by calling this number: +962 6 5504142

These terms and conditions form part of the Agreement between the Client and the Company. Your access to this Product indicates your understanding, agreement to, and acceptance of the Disclaimer Notice and the full terms and conditions contained herein. Your statutory Consumer Rights are unaffected.

Security awareness

Dear Valued Customer,

 MadfooatCom takes the necessary and appropriate measures to ensure the security of your account and the confidentiality of your information to protect them from any unauthorized use. In addition to the strict security measures for our internet and payment services, you have a critical role to play in protecting the privacy of your account and information. So, we would like to draw your attention to the following tips to protect yourself from cybercrimes:

eFAWATEERcom will never ask you for your account information by, phone, email, or SMS.
In case you received a suspicious email or SMS asking you for your personal details or account information, do not reply or click on any link and report it directly to MadfooatCom
To ensure our identity, always make sure that the website is correct, the URL should begin with  https://www.efawateercom.jo/Portal , and look for the Security Certificate before entering the User name & Password. To view the security certificate, click on the "lock"   icon next to the URL of your browser.
Use your personal computer/phone to access eFAWATEERcom and avoid using public computers or connecting to a public wireless connection
To report an electronic fraud attempt 

If you receive any suspicious emails, SMS, or calls claiming to be from MadfooatCom/eFAWATEERcom asking you to disclose or update your account information, please do not respond or disclose your information and report it directly by forwarding the e-mail to info@Madfooat.com or by calling us on Telephone:  +962 6 5548483 .
To protect your account and identity:

Password considered the primary key to log into your account. Therefore, select a complex password that is difficult for others to guess.
Use letters, numbers and special characters [such as !,@, #,$, %, ^, &,* (, )] when selecting your password
Please change your password periodically and avoid using old passwords.
Never share/ disclose your login name and password with others.
Always ensure to log out from your account on eFAWATEERcom website and never leave the PC unattended when logged on.
Never disclose your personal or payment information, SMS OTP’s, banking information to unknown persons, even if they claim to be calling from legitimate companies.
Privacy Policy:

eFAWATEERcom’s privacy policy applies to collecting, using, and presenting the personal information of the website users. Or we collect from other sources such as Civil Service and Passport Department (CSPD)

We collect and use such information for business purposes to provide our users with better service, by

Sending our user's advertising materials for any of our existing or future product through email, text message, any WhatsApp, or any other communication channels
Conducting market research and customer satisfaction survey through licensed and specialized third parties.
Resolving customer complaints. So, pursuant to this policy, you agree to log the data that your browser sends whenever you visit our website.
We may record the IP address, your operating system, and the used browser. Also, we may - based on the IP address - determine the type and version of your browser, the visited pages, login date and time, the period of time spent on our website, and any matters related to Statistical analysis.

Client records are regarded as confidential and therefore will not be delivered to any third party, other than [our manufacturer/participant(s)/ marketing and research company(s)] and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of, any and all his/her records that we keep, on the proviso that we are given reasonable notice of such a request.

Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts, or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed and future services, products, and market research.

This is not a comprehensive list of security measures, it is an advisory note issued to increase your security awareness without any liability whatsoever on MadfooatCom.

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